For questions, feedback, or issues, email us at:
carterblackconsulting@gmail.com
We typically respond within 24 hours.
How do I connect my Discogs collection?
After creating an account, tap "Connect Discogs" on the Connect Services screen. You'll be taken to Discogs to authorize VinylIQ. Once authorized, your collection will sync automatically.
How do I connect Apple Music?
Go to your Profile and tap "Connect Apple Music." You'll be asked to authorize access to your music library. This lets VinylIQ recommend which streaming favorites are worth buying on vinyl.
What's included in the free tier?
Free users can manage up to 50 records, use 3 AI queries per month, browse their collection, use the wishlist, and find nearby record stores.
What does Premium include?
VinylIQ Premium ($3.99/month) unlocks unlimited collection size, unlimited AI insights, Apple Music sync, and barcode scanning.
How do I cancel my subscription?
Open your iPhone Settings → tap your name → Subscriptions → VinylIQ → Cancel Subscription. Your Premium access continues until the end of the current billing period.
How do I delete my account?
Email us at carterblackconsulting@gmail.com with the subject "Account Deletion Request" and we will delete your account and all associated data within 48 hours.
My Apple Music session expired. What do I do?
Go to your Profile and tap "Reconnect" next to Apple Music. Apple Music tokens expire periodically and need to be refreshed.
Are my collection insights accurate?
AI-powered insights are generated by Anthropic's Claude and are intended for informational and entertainment purposes. Value estimates are approximate and should not be used as appraisals.